JOB SUMMARY:

Serve as the receptionist for the Domestic Violence Bureau; greet and receive visitors and answer phone calls.

ESSENTIAL FUNCTIONS:

1. Ability to communicate effectively with members of the public and law enforcement
2. Check IDs and subpoenas of witnesses and walk-ins and direct them to the appropriate staff member, ensuring assistance is provided in a timely fashion
3. Answer all calls at the front desk and redirect calls to appropriate staff members

JOB RESPONSIBILITIES:

Specific duties will include, but are not limited to the following:

4. Keep Assistant District Attorneys and Crime Victim staff informed about the arrival of their witnesses and victims
5. Notify Assistant District Attorneys about the arrival of Police Officer witnesses and direct them to appropriate waiting areas if necessary
6. Keep accurate and complete records of all witnesses in the bureau’s log book
7. Communicate with interpreter staff and help Assistant District Attorneys to secure the assistance of an interpreter whenever needed
8. Perform all other bureau related duties as needed and assigned

PREFERRED EDUCATION AND EXPERIENCE/QUALIFICATIONS:

9. A High School diploma/GED and two years reception experience in a law firm, government agency, or other professional environment
10. Ability to speak and understand Spanish preferred
11. Excellent customer service skills
12. Ability to work in a fast-paced environment and to effectively multi-task
13. Familiarity with the Criminal Justice system and general court services preferred

The Office of the Bronx District Attorney is an Equal Opportunity Employer Committed to Diversity