JOB SUMMARY:

The Bronx District Attorney’s Office is seeking a well-qualified staff whose diverse backgrounds reflect an ability to serve the 1.4 million members of the Bronx County community and pursue a safer Bronx through fair justice. The Bronx County District Attorney’s Office has an opening for a Data Content Supervisor, who will oversee and perform time sensitive case tracking functions. 

JOB RESPONSIBILITIES:

Specific duties will include, but are not limited to the following:

• Supervise the activities of Case Trackers, and Data Content Analyst, and serves as custodian of the Data Catalogues, Standard Operating Procedures, and SLAs
• Oversee IT level 1 Operations Support and complex data quality analysis including the preparation and delivery of reports on overall plans, activities, and performance metrics and collaborate across bureaus to develop strategies to correct deficiencies or problems.
• Responsible for maintaining effective and stable operations of large-scale platforms including Case Management, associated telecommunications systems, and complex data integrations by monitoring system and data quality.
• Manage and track service contracts related to all platforms including data, system support and make recommendations on suitable technology based on user needs, availability, and budgetary considerations.  
• Coach and monitor team performance; perform evaluations and responsible for developing quarterly management reports.
• Supervise the activities of Case Trackers, and Data Content Analyst, and serves as custodian of the Data Catalogues, Standard Operating Procedures, and SLAs
• Administer closure and resolution of escalated issues by coordinating with cross agency Teams as applicable and assuring quality of the work delivered.
• Perform all other related duties and projects as assigned.

QUALIFICATIONS:

• A Bachelor’s degree preferred or Associates degree and a minimum of three (3) years working experience in a law firm, governmental agency, civic or community organization.
• Minimum of two years of supervisory experience preferred.
•  Excellent customer service skills, the ability to organize information in a concise manner and strong attention to details.
• Preferred minimum of two years’ experience working with BXDA case tracking application as well as working in a paperless environment.
• Ability to handle sensitive data.
• Must have the ability to work in a fast-paced environment.
• Ability to communicate with all levels of staff effectively and professionally.
• Prefer knowledge of the criminal justice system and criminal justice databases
• Ability to multi-task and meet deadlines.

To Apply

We appreciate your interest in a position with the Bronx District Attorney's Office. To apply, cut and paste the following link into the browser: Link will be proved on 11/2/2024, or go to https://cityjobs.nyc.gov/ à Locate the "Search open jobs" field à Enter the Job ID 682607.

Upon your completion of the city application through Smartrecruiter, we will review your application and contact you if you are selected for an interview. If you have any questions or concerns, don't hesitate to contact Recruitment at 718-590-2258 or via email at bxdarecruit@bronxda.nyc.gov.

**LOAN FORGIVENESS: The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PLF) to all qualifying public service employees. Working with Bronx District Attorney’s Office qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program's other requirements. Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.