JOB SUMMARY:

The Bronx District Attorney’s Office is seeking a well-qualified staff whose diverse backgrounds reflect an ability to serve the over 1.3 million members of the Bronx County community and pursue a safer Bronx through fair justice. Under the direction of the Supervisor of Technical Support and with independent initiative, staff must be capable of providing timely and effective desktop support.

JOB RESPONSIBILITIES:

Specific duties will include, but are not limited to, the following:

• Provide desktop support for approximately 1100 nodes
• Demonstrate proficiency in TCP/IP, DHCP, SMTP, HTTP, FTP
• Install and configure HP workstations, HP printers, switches, IP phones
• Install and maintain Windows 7/10, Microsoft Office – Word, Excel, Access, PowerPoint; Video codec
• Install Active Directory- Joint workstation to Domain
• Demonstrate knowledge of Microsoft Windows 10 group policy
• Demonstrate knowledge of Microsoft Networking, understanding of DNS, DHCP, TCP/IP
• Demonstrate good working knowledge of VoIP Phones
• Provide all other related support functions as required or assigned

EDUCATION AND EXPERIENCE/QUALIFICATIONS:

• Baccalaureate degree and a minimum of three (3) years prior desktop support experience or;
• High School diploma/GED and a minimum of five (5) years prior desktop support experience
• A+ and Network Plus certifications preferred
• A valid driver’s license with a minimum of two (2) years of driving experience is preferred
• Ability to work in a fast-paced environment
• Excellent customer service skills and the ability to organize information in a concise manner
• Well versed in Windows desktop environments including Windows 7 and Windows 10

Post Until Filled

The Office of the Bronx District Attorney is an Equal Opportunity Employer Committed to Diversity and Inclusion