JOB SUMMARY:
Serve as the receptionist for the Domestic Violence Complaint Unit (DVCU); greet and receive visitors and answer phone calls.

ESSENTIAL FUNCTIONS:

1. Ability to communicate effectively with members of the public and law enforcement
2. Check IDs and subpoenas of witnesses and walk-ins and direct them to the appropriate staff member, ensuring assistance is provided in a timely fashion
3. Answer all calls at the front desk and redirect calls to appropriate staff members

JOB RESPONSIBILITIES:
Specific duties will include, but are not limited to the following:

• Intake all visitors
• Direct all police and civilian witnesses to the appropriate staff
• Manage waiting area
• Log all witnesses into log book
• Coordinate referrals with the Crime Victims Assistance Unit Staff
• Perform all other bureau related duties as needed and assigned

PREFERRED EDUCATION AND EXPERIENCE/QUALIFICATIONS:

• Associate’s degree preferred or a High School diploma/GED and two years reception experience in a law firm, government agency, or other professional environment
• Ability to speak and understand Spanish preferred
• Excellent customer service skills
• Ability to work in a fast-paced environment and to effectively multi-task
• Familiarity with the Criminal Justice system and general court services preferred

Note: Due to the necessary service needs of this position, the selected candidates might be required to work nights, weekends and holidays.

        Job posted until: Filled
 

The Office of the Bronx District Attorney is an Equal Opportunity Employer Committed to Diversity and Inclusion