JOB SUMMARY:

Information Officers are responsible staffing the front desk and ensuring proper visitor screening procedures are followed.

ESSENTIAL FUNCTIONS:

1. Ability to communicate effectively with members of the public and law enforcement
2. Excellent customer service skills
3. Ability to work in a fast-paced environment

JOB RESPONSIBILITIES:

Specific duties will include, but are not limited to the following:

• Provide general information and direct visitors to destinations in a courteous and professional manner.
• Guarantee the compliance and completeness of visitor sign-in logs.
• Perform inquiries into case-related information via computer terminal to assist visitors.
• Request proper identification and direct visitors to appropriate staff for pre-entry screening.
• Notify supervisor of any unusual occurrences.
• Perform related duties as necessary, including assisting visitors with general information relating to court offices and service locations.

PREFERRED EDUCATION AND EXPERIENCE/QUALIFICATIONS:

• Associate’s degree preferred or a High School diploma/GED and two years security experience in a law firm, government agency, or other professional environment
• Bilingual strongly preferred
• Familiarity with general court services

Note: Due to the necessary service needs of this position, the selected candidate will be required to work nights, weekends and holidays. Additionally, due to a 24 hour staffing requirement selected candidate may be subject to a telephone recall

Job posted until: Filled

The Office of the Bronx District Attorney is an Equal Opportunity Employer Committed to Diversity and Inclusion.